Still got it? Take our 5 minute quiz to find out how you rank with hundreds of other graphic businesses like yours 1Your Business2Sales & Marketing3Operations4Your Rating ABOUT YOUR BUSINESSHow do you describe your business?*ChooseFull Service AgencyGraphic Design AgencyLarge Format PrinterOnline printerSign MakerSmall Format PrinterSingle Person CreativeWeb Design StudioWho are your typical clients?*ChooseAll businessesConsumersLarge businessesSMEsWhere do you work from? Home Office Serviced Office Retail Premises Industrial Unit How many people do you employ? None, just me 1-3 4-10 10-20 More than 20 How can your clients buy from you? Online Offline Both What best describes your business over the last 12 months? Growing Flat Declining Do you expect that to continue? Yes No What do you put that down to? We found it difficult to win new customers Existing customers stopped/slowed ordering Margin erosion Not sure Select all that apply SALES & MARKETINGHow often are you actively marketing to existing customers? Weekly Bi-weekly Monthly Quarterly Every 6 month Never What marketing activity do you do regularly? Digital Marketing Direct Mail Email Marketing Social Media Telesales None Select all that applyWho comes up with the message and the creative? I do it myself I have a marketing team in house I outsource it Nobody Which of these best describes your business? We’re winning plenty of new clients each month We win some each month, but not enough We rely on our existing customer base We're losing more customers than we're winning How often does a typical active client order from you?ChooseWeeklyMonthlyEvery quarterEvery 6 monthsEvery yearLess than once a yearI'm not sureHow do you manage your pipeline?ChooseWe license an online systemWe use a system we’ve built ourselvesWe use spreadsheetsWe have a manual enquiry bookWe don't have a processHow long does it typically take you to give a client a price/quote? Instantly Within 24 hours Within a week Longer than a week How do you provide quotes to clients? Email a price breakdown Provide a quote document via email Provide an online proposal Provide an interactive proposal with links to complete the purchase OPERATIONS & PEOPLEWhat area of the business would you most like to improve efficiency? Finance Studio Production Sales/Marketing None Is your website e-commerce ready ? Full checkout experience with integrated backend Full checkout experience but no link to backend Browsing only (request a quote) My website has no products / services for sale I don't have a website What new services have you launched in the last 12 months? None Website services SEO PPC Large Format Graphics Print Products Promo Items Select all that applyWhat client/order information can you/your team access instantly? None Complete order history Buying patterns Spend Debtor information Graphic Files Encypted payment information Select all that applyHow many training courses have you/your team been on in the last 18 months? None One Two Three More than three How do clients self-serve after studio hours? Full customer portal, accessible 24/7 Email with auto-ticketing response Email without auto response They can leave a message HiddenYOUR STUDIO RATINGScorecardHiddenSales & MarketingHiddenOperationsHiddenPeopleOuch! We should talk You're in the bottom quartile. Together, growing your business doesn’t have to be as hard, costly or as time consuming as you might think. Okay, work to do! You're in the bottom half. You've got some components in place. There's definitely more you could do. Let's future proof your business and grow client spend. You’re heading in the right direction Mid table. There's more you could do to speed up growth. Shall we take a look? Woah, you're doing a lot right You're in the top quartile. There's more you can do to improve that could be the catalyst for further growth You're an absolute Pro! You're in the the top 10%. You’ve got many of the key components in place. Ongoing, consistent improvements are the key to sustaining growth. We've got some recommendations. Sales & Marketing Seems like Sales & Marketing is one of your weaknesses.Sales & Marketing Seems like Sales & Marketing is an area that could be improvedSales & Marketing Seems like Sales & Marketing is one of your strengths.Operations Seems like Operations is one of your weaknesses.Operations Seems like Operations is an area that could be improvedOperations Seems like Operations is one of your strengths.People Seems like People is one of your weaknesses.People Seems like People is an area that could be improvedPeople Seems like People is one of your strengths.Get your FREE reportSubmit your evaluation and get a more detailed report on your rating and how to improve it.Name* First Last Business Name Email* Enter Email Confirm Email PhoneWe'd like to keep in touch I'd like to get monthly offers and advice by emailEmailThis field is for validation purposes and should be left unchanged.