Support
You’re not doing this alone
Most platforms give you tools and send you on your way. That’s not how this works.
With Nettl, you’re backed by people, systems and a community that’s there to help you move faster, solve problems, and grow.
Support that actually supports you
Whether you’re just getting started or scaling things up, there’s help when you need it.
Not just a helpdesk. A network of people who know the system, the work, and the industry.
So you’re never left figuring things out on your own.
Get set up properly, from the start
Everyone’s different. Some want hands-on guidance. Some prefer to explore and ask questions along the way. We support both.
Guided onboarding sessions tailored to your goals. Plus self-paced learning with support whenever you need it.
So you’re not just set up… you’re set up in a way that actually works for you.
Learn from people doing the same thing
You’re not the only one building this.
The Arena is where partners and system users share ideas, ask questions, and help each other out.
Real conversations. Real answers. Real experience.
Online and in person
Webinars. Events. Meetups.
Multiple opportunities to learn, share and connect with others who are on the same journey.
Because sometimes the best answers come from people already doing it.
Need help with something specific? Just ask
Not every job fits neatly into a system.
Sometimes you need pre-sales advice. A price check. A second opinion.
That’s where Personal Shopper comes in
And we’ll help you figure it out. It’s all built into the system, and it’s included free.
Nettl: Creators
Extra hands, when you need them
When things get busy, you don’t have to slow down.
Our Creators step in to help with design, artwork and delivery. All under your brand.
Scale without hiring. Holiday cover. Overflow work. Bigger projects.
Take on more, without needing to build a bigger team.
Meet your AI sidekick
Oodles on the Side isn’t just a chatbot.
It’s an AI-powered assistant trained on years of real-world knowledge, internal systems, and industry experience.
Get help, instantly
Ask questions. Solve problems. Get things moving.
Oodles is right there, ready to help.
Answers, when you want to dig deeper
The Wisdom knowledge base is packed with hundreds of guides, tutorials and how-tos.
So if you want to learn something properly, it’s all there. And Oodles helps you find it. No digging through articles.
Just ask, and get straight to what you need.
Real people, when you need them
Real people, on demand, for the stuff that needs a human: troubleshooting, complex tasks, hands-on work.
AI when it’s fast. humans when it matters
Oodles on the Side answers questions, solves problems, and points you to the right place, right away.
Mind-blowing how they can just fix it
"Something that I was stressing about was just so easy for them."
A breath of fresh air
"Getting help from ‘The Geeks’ is a breath of fresh air. It saves us hours compared to trying to find the answer online"
Speedy web support team
"The Geeks are a life saver."
Ready to see how this all works together?
Let’s walk through it.
We’ll show you how the system works, how the support fits in, and how it could help you move things forward.
No pressure. No hard sell. Just a useful conversation.